Terms of Use

January 26, 2026

ResNav Solutions appreciates your interest in our Sites and Services. These Terms of Use (“Terms” or “Terms of Use”) apply to your access to and use of: (1) any website, mobile applications and other online platform owned or operated by ResNav Solutions that links to these Terms of Use, including, without limitation, https://resnav.com/, along with the features, applications, browser extensions, and other functionalities available through our websites, mobile applications and other online platforms (collectively, our “Sites”); and (2) the consulting, compliance, management and other services ResNav Solutions provides, including, without limitation, those that are provided through or accessible from our Sites (collectively, our “Services”). 

 By accessing or using our Sites and/or Services in any way, you agree to read, comply with, and be legally bound by, as applicable: (1) these Terms; (2) any other agreements applicable to your access to or use of our Sites and/or Services that we enter into with you or a third party on whose behalf you access or use our Sites and/or Services, or any quote, online order form, statement of work or other ordering document through which you or the applicable Client acquires access to, use of or receipt of any Service (collectively, the “Additional Agreements”). 

1. Software as a Service Subscription & License

During the subscription term set forth in the Ordering Document, Customer may access and use the Provider’s software-as-a-service offering (the “Service”) for internal business purposes in accordance with this Agreement. Provider retains all right, title and interest in and to the Service, including without limitation all software included in and used to provide the Service. This Agreement does not grant Customer (a) any right to reproduce, modify, distribute, or publicly display or perform the software included in the Service, or (b) any other right to the Service not specifically set forth herein. 

2. Restrictions

Customer shall not: 

  • Copy, modify, or reverse-engineer the Service; 
  • Use the Service to violate any law or third-party rights;
  • Permit unauthorized third parties to access or use the Service;
  • Accessthe Service for purposes of monitoring its availability, performing any technical security integrity review, penetration test, load test, denial-of-service simulation or vulnerability scan, or any benchmarking or competitive services; or 
  • Otherwise use the Service in any manner that exceeds the scope of use permitted under this Agreement. 

3. Customer Data

Customer retains all rights to its own data that Customer submits to the Service (“Customer Data”). Provider will access and use Customer Data solely as necessary to provide the Service. Provider will maintain appropriate technical and organizational measures to protect Customer Data. Please see our Privacy Policy for how we collect and use data.

4. Confidentiality

Each party agrees to keep the other party’s non-public information confidential and use it only for purposes of this Agreement. This obligation does not apply to information that is publicly known, rightfully obtained from a third party, or independently developed without reference to confidential information. Notwithstanding the foregoing, the receiving party may disclose the other party’s confidential information to the extent required by law, regulation or valid court order, provided that the receiving party gives the disclosing party reasonable prior written notice of the required disclosure (unless prohibited by law). The receiving party may also disclose the Agreement and its terms to its legal counsel, accountants and financial advisors, or in connection with the sale of its business, under the same terms of confidentiality provided herein. 

5. Fees and Payment

Fees are specified in the Ordering Document. Unless otherwise stated, all fees are due monthly in advance and are non-refundable. Overdue payments may incur interest at the lesser of 1.5% per month or the maximum allowed by law. If Customer fails to pay Provider any amount when such amount is due, the Customer shall be deemed in material breach of this License, and Provider may terminate the Service upon written notice. 

6. Customer Warranty

Customer warrants that: (a) it has and will collect the Customer Data in compliance with all applicable laws, including without limitation laws on privacy, security, and disclosure of personal information; and (b) that it has and will obtain such consents and authorizations as are required by applicable law for Provider to access and process the Customer Data as authorized by this Agreement. 

7. Warranty Disclaimer

WITHOUT LIMITING PROVIDER’S EXPRESS OBLIGATIONS UNDER THIS AGREEMENT, THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. 

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROVIDER’S TOTAL LIABILITY UNDER THIS AGREEMENT SHALL NOT EXCEED THE AMOUNTS PAID BY CUSTOMER IN THE 12 MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM. PROVIDER SHALL NOT BE LIABLE TO CUSTOMER UNDER THIS AGREEMENT FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. 

  1. Exclusions. THE FOREGOING LIMITATIONS OF LIABILITY SHALL NOT APPLY WITH RESPECT TO ANY OF THE FOLLOWING: (i) A PARTY’S BREACH OF ITS CONFIDENTIALITY OBLIGATIONS, IF APPLICABLE, UNDER THE SERVICE AGREEMENT(S); (ii) YOUR INDEMNIFICATION OBLIGATIONS; OR (iii) ANY DAMAGES RESULTING FROM A PARTY’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT. 

9. Indemnification

Customer agrees to indemnify, defend, and hold harmless Provider (including its shareholders, owners, officers and employees) from and against any third-party claims, damages, or liabilities (including reasonable attorney’s fees) arising out of (a) Customer’s use of the Service in violation of this Agreement or applicable law, or (b) Customer’s violation of the warranty set forth in Section 6 of this Agreement. 

10. Term and Termination

The Terms begin on the effective date of the applicable Ordering Document and continues until terminated. Either party may terminate for material breach with 30 days’ notice if the breach is not cured during such notice period. Upon termination, Customer’s access to the Service will cease, but sections 3–11 shall survive. 

11. General

  • This Terms of Use is governed by the laws of the State of Delaware.
  • Neither party may assign this Agreement without the other’s consent, except to a successor pursuant to a merger, acquisition, change in control, or similar transaction. 
  • If any provision is held invalid or unenforceable, it will be severable, and the remainder of the Agreement will not be affected. 
  • Headings and captions are for reference only.
  • The parties’ relationship hereunder is that of independent contractors, and nothing herein will constitute or create a general agency, joint venture, partnership, employee relationship or franchise between the parties. 
  • Except as otherwise expressly provided, any written notice required by the Agreement must be delivered to the address of the parties set forth on the applicable Ordering Document, or to such other address as one Party notifies the other in writing. Notices may be provided by (a) a nationally or internationally recognized courier service that provides evidence of delivery or (b) certified mail, return receipt requested.
  • This Terms of Use Agreement is the entire license agreement between the parties regarding the Service and supersedes all prior agreements between the parties. To the extent of any conflict between this Agreement and the Ordering Document, the terms of the Ordering Document shall prevail unless otherwise expressly stated therein. 

How to Contact Us

If you have any questions or concerns regarding the Terms of Use Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Email: support@resnav.com

Telephone Number: 781-899-8999

Mailing Address:
ResNav Solutions
51 Main Street, Suite 2
Stoneham, Massachusetts 02180

EU/EEA & UK GDPR Representatives (Article 27)

If you are located in the EU or UK and have questions or concerns regarding your personal data, you may contact our appointed GDPR representative:

EU Representative:

Euverify Ltd (Ireland)
Unit 3D North Point House
North Point Business Park
New Mallow Road
Cork
T23 AT2P
Ireland
Email: gdpr@euverify.com

UK Representative:

Euverify Ltd (UK)
3rd Floor
86-90 Paul Street
London
EC2A 4NE
United Kingdom
Email: gdpr@euverify.com

To submit a Data Subject Access Request (DSAR), data deletion request, or any other GDPR-related inquiry, please use our secure portal at:

https://gdpr.euverify.com/verify/701727ca-e731-427a-b5eb-46b5f1a3d76b

This link allows you to verify our appointed representative and submit GDPR requests directly. Requests submitted through this portal are logged and tracked to ensure timely response and compliance.